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A case companion for rejected insurance claims.

Know where your claim stands, and what to do next.

A rejected claim leaves families facing letters, portals and deadlines when they are already under pressure.

This free companion organises the process into one clear step at a time. It shows what matters today, what document comes next and what could weaken the case.

~₹30,000 crore

of health claims were rejected last year

1 in 12

claims roughly do not pay out

One case. Four rungs.

The route from rejection to resolution

  1. 01

    Your insurer

    Ask the grievance officer to review the rejection in writing.

  2. 02

    IRDAI complaint

    Escalate with your complaint reference and rejection letter.

  3. 03

    Ombudsman

    Ask for an independent decision. It is free and needs no lawyer.

  4. 04

    Consumer court

    Use the final route if the earlier steps do not resolve the claim.

Start with my case